Paper invoicing: steps and challenges

Invoices cover all business sectors, whether production or services, as they need revenues to keep operating. A significant amount of time and effort is invested in the invoice process, especially when it’s manually done. Several invoice automation tools exist in today’s market, with the majority of firms still sticking to paper invoicing. Invoices sent out in PDF format remain a popular method of sending invoices.

Businesses need to understand that the demerits of manual invoicing extend far beyond the time consumed and high probability of errors. This article looks at the main steps involved when using paper invoices and the challenges of paper invoices.

Major Steps Involved in Paper Invoicing

A step by step comprehension of the paper invoicing process helps rectify errors and unravel the hidden opportunities. Different companies face different steps when making paper invoices. Here are the steps involved when carrying out manual invoice processing.

1. Accumulation of invoices

The supplier creates and prints the invoices, then send it over to the buyer. The buyer receives the invoices, sorts them out accordingly, and directs them to the accounts payable department. Accounts payable manually enter the details into the system.

2. Quality of the invoice

All invoices have to be verified to ensure they reflect an accurate picture of what was received and what is due for payment. Accounts payable staff scan for errors like missing Purchase Order numbers or incorrect account numbers. The tax figure for the invoice is also checked.

3. Invoice approvals

After the quality checks are done, the invoices must get the approval of higher management. Accounts payable forwards the invoices to the appropriate persons for approval. Any discrepancies in the invoices require the buyer to communicate with the supplier and sort it out pending authorization.

4. Invoice accounting

Account payable records expenses in a general ledger where they are stored and filed into different categories. This is done systematically and takes a logical sequence that eases future retrieval when necessary.

5. Invoice payments

When all approvals are obtained, the accounts payable releases the payment. Either through paper checks or Automated Clearing House payments.

Main challenges facing paper invoicing

Reading through the steps and procedures mentioned above, you can already point out several challenges associated with paper-based invoicing or manual invoicing.

1. Error-prone

Invoices can be redirected to multiple channels such as courier, e-mail, mail, fax, etc. Multiple channels create confusion when invoices are keyed into the system. Manual entries are prone to human error or omission, commission, double-entry, and original entry.

2. Labour intensive

Lots of time is wasted manually checking and verifying those invoices. Accounts payable must run through all the numbers and contact details – a time-consuming process. Any discrepancy unearthed has to be verified with a supervisor.

3. Monitoring process

Invoices accumulated over time need careful filing. Any disorganization in their storage can misplace vital information. This creates a sheer amount of due diligence work on the accounts payable including answering supplier queries on their payment status.

4. Time-taken for invoice approvals

This takes time as there are delays when invoices are sent out. The accounts payable have to chase down the physical copies printed and mailed. An automated invoicing system such as Invoice Crowd eliminates that hassle.

5. Missing details

Some invoices lack purchase order numbers, creating a dilemma for the accounts payables department. This happens when the supplier sends out goods to the buyer and has yet to receive a purchase order. The remedy is to identify the original authorizer and the purchaser. This lengthens the whole invoice process, a situation easily avoided with automation.

6. Duplicates

Duplicates are a major challenge for companies dealing with paper invoices. The main causes are fraud or human error from the supplier side. The more the errors, the more costly it is to a business, not to mention the time wasted reconciling and rectifying the mistake.

7. Incorrect data

Missing data from paper invoices are difficult to identify when time-barred, overwhelmed with an invoice pile-up. The best solution to the problem is investing in invoice management systems. The information ensures all this data is available at the beginning of the process.


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Did You Know?

Businesses that switched to Invoice Crowd have experienced a significant reduction in unpaid invoices and an increase in on-time payments.